Apple has announced that its Apple Support Community will close permanently on November 20, 2026. The forum is where iPhone, Mac and other Apple owners have long helped each other with problems, and it went read-only on November 10, so no new questions or replies can be posted. Apple’s notice thanks members for their contributions and points people to its official support site. If you’re troubleshooting a new release such as iOS 27.2, that site is now Apple’s recommended route.
| Detail | Status |
| What’s closing | Apple Support Community |
| Announced | November 10, 2026 |
| Current state | Read-only, no new posts |
| Permanent closure | November 20, 2026 |
| Archive after closure | Unclear |
| Apple’s reason | “A careful evaluation of strategy and customer needs” |
| Alternatives | Apple’s support site, plus outside forums such as MacRumors and Reddit |
The forum began in 1998 as the Apple Tech Exchange, became Apple Discussions in 2000, and was renamed Apple Support Communities in 2011, then Apple Support Community in 2022. Apple gave no further explanation, so we don’t know whether falling activity or a change in how it handles support played a part. Apple told MacRumors only that it made the decision after a careful look at strategy and customer needs.
The bigger open question is the archive. Apple hasn’t said whether the existing threads will stay readable after November 20 or be taken down. Many Mac and iPhone fixes turn up in search results because of old community posts, so losing them would remove a lot of free troubleshooting history. We also couldn’t confirm what happens to member profiles, points or the Community+ recognition program, and Apple hasn’t addressed them in the material we found.
For now, you can still read and search the old threads, but you can’t post. If you rely on a solution you found there, it’s worth saving a copy before the 20th, since the site’s future after that date isn’t confirmed. Anyone looking for help with a new beta, for example iOS 27.3 beta 1, will have to go through Apple Support or an outside forum instead.
M Adnan Akram is the founder and lead writer at Phoonomo, covering mobile technology with a primary focus on Samsung and the broader smartphone industry, alongside emerging developments in AI. He follows product launches, spec leaks, and industry trends closely to keep readers informed with timely updates.
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