AT&T has won a court order that temporarily blocks T-Mobile from using a tool accused of scraping customer data from AT&T’s systems.
The dispute centers on T-Mobile’s Easy Switch feature, which AT&T claims used automated methods to access and pull customer account information from AT&T’s password-protected online portals without authorization. AT&T argued that this violated its terms of service and raised security and privacy concerns.
A U.S. federal judge agreed with AT&T’s position and granted a temporary injunction, preventing T-Mobile from deploying or operating the disputed data-access method while the lawsuit continues. The court order follows evidence that the tool attempted to bypass safeguards AT&T had put in place to block automated access.
T-Mobile has said the Easy Switch feature was designed to make it easier for customers to move between carriers and that it relied on user permission. The company has already disabled the automated data-pulling functionality and now asks customers to manually provide account information when switching.
The case highlights growing tension between wireless carriers over automation, data access, and customer privacy, as companies increasingly rely on digital tools to streamline onboarding. The lawsuit will continue, with the court expected to determine whether the original implementation crossed legal boundaries.
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